Our Commitment
FairOdds Network is dedicated to promoting responsible gambling by helping our customers maintain control over their gambling activities, ensuring that it remains a pleasurable experience. We recognize our duty to make sure you enjoy your time with us while being fully aware of the potential social and financial risks of problem gambling.
Maintaining Control
- Gamble in Moderation: Gambling should not be used as a way to escape problems.
- Avoid Chasing Losses: Do not try to recover lost money through further gambling.
- Bet What You Can Afford: Only gamble with money you can afford to lose.
- Track Time and Spending: Monitor your gambling activities with detailed account statements and P&L history available in the ‘Banking / Wallets’ section.
- Set Limits: Use deposit and loss limits to manage your spending. For assistance, contact our Customer Services at info@fairoddsnetwork.com.
- Self-Exclusion: If needed, take a break from gambling with our self-exclusion option, which can block access to our services. Contact our Customer Services at info@fairoddsnetwork.com for more information.
- Balance Leisure Activities: Ensure that gambling is part of a balanced mix of leisure activities.
- Understand the Odds: Familiarize yourself with the probabilities and rules of the games you play.
Recognizing Problem Gambling
Early detection of gambling issues is crucial. Here are common signs that may indicate a problem:
- Have others criticized your gambling?
- Do you gamble to escape from a boring or unhappy life?
- Do arguments, frustrations, or disappointments make you want to gamble?
- Do you gamble alone for extended periods?
- Do you skip work, college, or school to gamble?
- Have you lied about the time or money spent on gambling?
- Have you stolen or borrowed money to fund gambling?
- Are you reluctant to spend ‘gambling money’ on other things?
- Have you lost interest in family, friends, or hobbies due to gambling?
Self-Exclusion
If you need to take a break from gambling, we offer a self-exclusion facility. Your account will be closed for at least six months and will not be reactivated during this period. We recommend seeking additional support from professional problem gambling agencies during this time.
After the minimum exclusion period, your account will not reopen automatically. To reactivate, contact our Customer Services. If approved, there will be a 7-day time-out period before full access is restored. If you change your mind during this period, let us know.
Most operators offer self-exclusion, and it is advisable to do so with all accounts you hold. Consider installing software that blocks access to gambling websites.
Betting, Deposit, and Loss Limits
FairOdds Network allows customers to set limits on their betting, deposits, and losses over specific periods. For more information, contact our Customer Services at info@fairoddsnetwork.com. Limits can be reduced anytime, but increases will take effect 7 days after the request.
Signs of Gambling Problems
- Do you feel the need to win back losses quickly?
- Do you feel despair when out of gambling money and want to gamble immediately?
- Do you gamble until all your money is gone, even essential funds?
- Do you feel depressed or suicidal due to gambling?
If you answer ‘yes’ to these questions, it is likely you have gambling difficulties. Contact the organizations below for advice and support.
Preventing Underage Gambling
FairOdds Network urges customers to prevent minors from accessing gambling websites. The Internet Content Rating Association (ICRA) and Family Online Safety Institute provide guidance on internet safety at www.fosi.org. Installing filter software like www.netnanny.com can help protect young users.
Underage Gambling
FairOdds Network strictly prohibits individuals under 18 from opening accounts or using our services. Violations will result in forfeiture of winnings and may be reported to the police.
Contact and Assistance
For professional assistance, reach out to these organizations:
- Gamble Aware: www.gambleaware.co.uk
- GamCare: www.gamcare.org.uk, Helpline: +44 (0) 845 6000 133
- Gambling Therapy: www.gamblingtherapy.org
For further questions on our Responsible Gambling Practices, please contact our Customer Service team.